Indian River County Florida
 
Community Development Departtment

COVID-19 Notice

Effective Tuesday, September 1st, the public will no longer be required to schedule an appointment in order to receive in-person customer services at the County Administration building.
In order to protect the health and safety of all who visit and work at the County Administration offices, please consider the following guidelines when planning to meet with County staff:

  • Facemasks are required at all indoor County facilities
  • Practice social distancing by maintaining a minimum distance of 6 feet from the nearest person while in the building
  • Limit the number of people participating in any appointment to only those necessary for the issue at hand
  • Wash your hands before and after your appointment
  • Please have your temperature scanned upon entering the offices
  • If you think you may be sick or are experiencing symptoms of COVID-19, please stay home and check the Indian River County website for ways to conduct your business electronically

While services will be re-opened without the need to schedule an appointment, we do encourage Indian River County residents to continue utilizing those services that are offered by other means:

  • Cash/Check payments may only be received through the Drive Thru.
  • Payments may be made by phone at 772-226-1845.
  • Applications for new service can be made online or by phone at 772-770-5300. New service for tenants requires documents that can be e-mailed to ircucustomerinquiry@ircgov.com or sent through the drive thru.
  • Customer Service Representatives may also assist customers and may be reached by phone at 772-770-5300 or by email at ircucustomerinquiry@ircgov.com.

If you find yourself in need of assistance, please call our customer service line at 772-770-5300 or by email at ircucustomerinquiry@ircgov.com

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Location
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Water less: Know your days. Mandatory lawn watering restrictions. Read More
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Utilities Department
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Manage My AccountManage My Account
Pay My Bill
View Account History
Transfer Service
• Pay your bill by phone
772-226-1845

Report a Utilities System Emergency

Vero Beach Customer Service Office
Indian River County Administration Complex Building A – First Floor - 1801 27th Street Vero Beach, FL 32960
Drive-Thru Hours: 8:30 am to 5:00 pm
Office Hours: 8:00 am to 5:30 pm
Customer Service: 772-770-5300

Sebastian Customer Service Office
Sebastian Corners Plaza at
1921 US Highway 1, Sebastian, FL
Fax: (772) 581-4985
Office Hours: 8:00 am to 5:00 pm
Customer Service: 772-770-5300

Public Notices

County Meter Replacement Program
Indian River County Department of Utility Services has begun a project to replace existing manual read meters with Automatic Meter Reading (AMR) meters. Learn more about the project

Public Notice - Fire Hydrant Maintenance
On October 28, 2019, maintenance of the fire hydrant system in Indian River County began and will continue until September of 2020. The work in the north part of the County is nearly complete, with Fellsmere being the first area where the work will occur. Once the work is completed in Fellsmere, the work will then move south of SR 60.

Take a video tour of Osprey Marsh Wetlands, a 12 acre algael turf scrubber nutrient removal facility.

Take a video tour of the West Regional Wastewater Treatment Wetlands, a 169 acre biological water treatment system


Watch this video presentation on the Spoonbill Marsh County Utilities Project
Quick Links
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Statement of Function
The County provides water and wastewater service to a major portion of the County’s population. The General & Engineering Department provides employee support for the operations of the Water Production, Water Distribution, Wastewater Treatment, Wastewater Collection, Biosolids, and Customer Service divisions.
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