Indian River County Florida
Community Development Departtment

Notice of Computer Network Maintenance

Beginning at 10 am ET on Saturday August 8, 2020, the Indian River County IT Department will be performing planned maintenance and updates on the county network. County websites, including the Utilities Payment System, will be down temporarily during the maintenance period but will be restored as soon as possible.

COVID-19 Notice

The Indian River County Utilities Department has announced changes in its office hours to help continue to provide necessary services while also ensuring the safety of the public. Effective 12:00pm on Friday, March 20, 2020, the Department will only accept utility payments online, by phone, drop box, or drive thru at the County Administration offices. While the Utility Department's physical offices will be closed to the public, our employees will continue to be available via phone and via email and will ensure that all residents may access the functions and information they need without person-to-person contact at the County Administration offices.

  • Cash/Check payments may only be received through the Drive Thru.
  • Payments may be made by phone at 772-226-1845.
  • Applications for new service can be made online or by phone at 772-770-5300. New service for tenants requires documents that can be e-mailed to or sent through the drive thru.
  • Customer Service Representatives may also assist customers and may be reached by phone at 772-770-5300 or by email at
  • Customer Service Representatives will be in communication with service workers or meter readers to assist all customer needs.
  • Utility Department billing staff will be able to process cycle billing and final billing processes
    • Billing staff will also be able to receive, by email, new meter install requests.
  • Beginning July 13th 2020 Indian River County Department of Utility Services will be resuming disconnections for non-payment. Please contact customer service at 772-226-5300 for any assistance you may need for payment arrangements to avoid disconnection.

If you find yourself in need of assistance, please call our customer service line at 772-770-5300 or by email at

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Find It
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Water less: Know your days. Mandatory lawn watering restrictions. Read More
April is Water Conservation Month: Learn more about how you can help conserve water by visiting this link:
Utilities Department
Manage My AccountManage My Account
Pay My Bill
View Account History
Transfer Service
• Pay your bill by phone
772-226-1845 (SEE NOTICE ABOVE)

Report a Utilities System Emergency

Vero Beach Customer Service Office
Indian River County Administration Complex Building A – First Floor - 1801 27th Street Vero Beach, FL 32960
Drive-Thru Hours: 8:30 am to 5:00 pm
Office Hours: 8:00 am to 5:30 pm
Customer Service: 772-770-5300

Sebastian Customer Service Office
Sebastian Corners Plaza at
1921 US Highway 1, Sebastian, FL
Fax: (772) 581-4985
Office Hours: 8:00 am to 5:00 pm
Customer Service: 772-770-5300

Public Notices

County Meter Replacement Program
Indian River County Department of Utility Services has begun a project to replace existing manual read meters with Automatic Meter Reading (AMR) meters. Learn more about the project

Public Notice - Fire Hydrant Maintenance
On October 28, 2019, maintenance of the fire hydrant system in Indian River County began and will continue until September of 2020. The work in the north part of the County is nearly complete, with Fellsmere being the first area where the work will occur. Once the work is completed in Fellsmere, the work will then move south of SR 60.

Take a video tour of Osprey Marsh Wetlands, a 12 acre algael turf scrubber nutrient removal facility.

Take a video tour of the West Regional Wastewater Treatment Wetlands, a 169 acre biological water treatment system

Watch this video presentation on the Spoonbill Marsh County Utilities Project
Quick Links
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Statement of Function
The County provides water and wastewater service to a major portion of the County’s population. The General & Engineering Department provides employee support for the operations of the Water Production, Water Distribution, Wastewater Treatment, Wastewater Collection, Biosolids, and Customer Service divisions.